Privacy Policy

bjwala co Privacy Policy –
Your Data, Our Responsibility

This page clearly explains how bjwala co collects your personal information, why it's used, and how it's kept secure. We believe your privacy is a fundamental right.

Last updated: January 1, 2026 Reading time: 6–8 minutes Language: Bengali
256-bit SSL
Encryption
Never
Data Sales
Your control
Right to erasure
GDPR
Compatible

Please Note: This privacy policy applies to all bjwala co services, websites, and mobile applications. By using bjwala co, you agree to this policy.

1Introduction & our commitment

bjwala co believes that your personal information is a valuable asset. Through this privacy policy, we want to explain how every piece of data you provide is handled, where it goes, and how you can control it at any time.

We understand that many people hesitate to share personal information on online platforms. bjwala co wrote this policy in plain, straightforward language to remove that uncertainty — no hidden clauses, no confusing legal jargon.

bjwala co's commitment in brief: We use your data solely to provide our services — we never sell it, and you can request its deletion at any time.

This policy has been developed in alignment with international privacy standards, particularly the principles of GDPR. By using any bjwala co service, you are considered to have accepted this policy.

2What types of data we collect

Various types of information are collected when you register and use bjwala co. These can be grouped into three categories:

Data typeExampleRequired?
Identity Information Name, date of birth, national ID number Yes
Contact Information Mobile number, email, address Yes
Financial Information BKash/Nagad number, transaction history Yes
Gaming History Betting records, win/loss history Yes
Technical Information IP address, device type, browser Automatic
Preference Settings Communication preferences, advertising preferences Optional

Automatically collected data includes your session data, click history, and page visit timestamps. This information is gathered through cookies and analytics tools.

3Why and How Your Data Is Used

Bjwala co uses your data solely for the purposes listed below. It is never used for anything outside these approved purposes.

  • Account Management: Confirming registration, enabling login, and maintaining account security
  • Payment Processing: Maintaining accurate records of deposits, withdrawals, and transactions
  • Identity Verification (KYC): To verify identity in compliance with international anti-money laundering regulations
  • Support Services: To provide accurate answers to your questions and resolve any issues
  • Bonuses & offers: Sending you relevant offers and promotions
  • Ensuring Security: Data analysis to prevent fraud and misuse
  • Platform development: Analytics to improve user experience

bjwala co confirms: If we use your data for marketing, we will obtain your separate consent first. You will not receive any marketing messages unless you agree.

4Sharing Information with Third Parties

Bjwala co never sells your data. However, limited information may be shared with trusted partners where necessary to deliver our services.

  • Payment Gateway: To verify transactions with bKash, Nagad, or your bank
  • Identity Verification Service: With authorized institutions to complete the KYC process
  • Game Provider: Anonymised data shared with technology partners for game operations
  • Law Enforcement: When required by lawful order or investigation

Bjwala co never sells or transfers your personal data to marketing companies or data brokers. Partners with whom data is shared are also bound to comply with bjwala co's privacy policy.

In the event of a company sale or merger, collected data may be transferred to the new management — however, this Privacy Policy will remain in effect and members will be notified.

5Our Technology for Data Protection

Bjwala co protects your data with multiple layers of security. Every request is verified — not just your password at login.

  • 256-bit SSL Encryption: All data transfers across the website and app are encrypted
  • Two-Factor Authentication (2FA): OTP verification for added security
  • Firewall & Intrusion Detection: Authorised Access Control
  • Data Masking: Sensitive data such as card numbers is stored in masked form
  • Regular security audits: Regular audits conducted by independent third-party experts
  • Data Backup: Secure backup systems to prevent data loss

In the event of a data breach, we will notify affected members within 72 hours and take immediate steps to minimize any harm. To date, bjwala co has had no major data breach incidents.

6Cookie Policy

Cookies are small data files stored in your browser. bjwala co uses cookies for various purposes. The types and their purposes are listed below:

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some bjwala co features from working properly.

7Your Rights

You have full control over your data on bjwala co. The following rights can be exercised at any time:

Right to access your data

You can request to know what information bjwala co holds about you.

Right to rectification

You can request a correction if any of your information is inaccurate.

Right to erasure

You can request deletion of certain data after your account is closed.

Right to restrict processing

You may request that the use of your data for specific purposes be temporarily suspended.

Right to data portability

You can export your data in a readable, portable format.

Marketing opt-out

Unsubscribe at any time to stop receiving promotional messages.

To exercise any of these rights, contact the bjwala co support team. All requests will be responded to within 30 days.

8How long your data is retained

Bjwala co does not retain your data longer than necessary. However, certain information may be kept for a defined period to meet legal and business requirements.

  • Account Information: For the duration of active account plus 5 years after closure (as required by law)
  • Transaction Records: 7 years (as required by financial regulatory guidelines)
  • Communication logs: 3 years
  • Analytics Data: 2 years (in anonymized form)
  • Cookie Data: Up to 1 year or until the browser session ends

Once the above retention periods expire, data is securely deleted or fully anonymised so that no individual can be identified.

9Protection of minors

Bjwala co is strictly for users aged 18 and above. We do not knowingly collect any personal data from minors.

If a minor is found to have registered on bjwala co, their account will be immediately closed and all associated data will be deleted. Parents or guardians may report such cases to our support team.

Bjwala co has an age verification system in place. Date of birth is verified during the KYC process, and accounts belonging to minors are automatically blocked.

10Changes to the privacy policy

Bjwala co may update this Privacy Policy when necessary. Members will be notified of any significant changes via email or in-app notification prior to the update taking effect.

If you continue using bjwala co after any changes take effect, you will be considered to have accepted the updated policy. If you do not agree, you may close your account and receive any valid balance back.

The date of the latest update is shown at the top of this page. Please check that date to confirm you are reading the most current version of this policy.

For any questions or concerns about our privacy policy, please contact the bjwala co support team. We're always ready to help.

How bjwala co Protects Your Data

Strong protection through the combination of technology and policy

End-to-End Encryption

Every data packet sent through the bjwala co website and app is encrypted with 256-bit SSL. No one can intercept it in transit.

Your data is never sold

Bjwala co's strictest policy is this — your personal data is never sold to any third party under any circumstances.

Minimal Data Collection

Bjwala co only collects information that is strictly necessary to deliver its services. Nothing beyond that is requested.

Independent security audit

Bjwala co's data security is regularly audited and certified by independent third-party security specialists.

You're in Control

From your bjwala co account settings, you can manage marketing preferences, cookies, and data deletion requests — all on your own.

Immediate breach notification

In the event of a data security incident, bjwala co will notify affected members with full details within 72 hours.

FAQs

Answers to support and registration queries

There are several ways to get in touch with bjwala co. The fastest option is live chat — click the chat icon in the bottom-right corner of the bjwala co website or app to connect with an agent instantly. Live chat is available 24/7 and support is provided in Bengali. You can also reach us by email, with responses typically within 24 hours. For privacy policy or data protection inquiries specifically, mention "Data Protection" in your email subject — these requests are handled on a priority basis. bjwala co is committed to responding to all requests within 30 days.

Creating a new account on bjwala co is straightforward – the entire process takes just 3 to 5 minutes. During registration, you will need to provide: first, your full name exactly as it appears on your ID; second, an active mobile number – an OTP will be sent to verify it; third, your date of birth – registration is not possible if you are under 18; fourth, a strong password; and fifth, an email address (optional, but required for bonuses and notifications). For your first withdrawal, KYC verification is required, which involves submitting your national ID and proof of address. bjwala co keeps this information secure and uses it solely for account management purposes.

Your Control Over Your Data

Simple steps to managing your data on bjwala co

1
Go to Account Settings
Log in to bjwala co and go to "Settings" from the profile menu.
2
Open Privacy Section
You'll find all your options under the "Privacy & Security" tab in Settings.
3
Customize Your Preferences
Submit requests here to manage marketing preferences, cookie settings, or data deletion.
4
Contact support
For complex matters, reach out via bjwala co live chat. You'll receive a resolution within 30 days.

Your data is safe,
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Your personal information is completely secure at bjwala co. Register with confidence and enjoy the best betting experience in Bangladesh.

Your data is never sold
bjwala co's Strictest Policy
256-bit SSL Protection
All Transactions Encrypted
Support for any questions
24/7 Live Chat in Bangla
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